Farmingdale, NJ – (June 2009) Health Care Software, Inc., a market leader and developer of healthcare information systems, has announced that ArchCare, a nonprofit healthcare organization, has completed installation of HCS’ Interactant enterprise software solution. According to ArchCare, which operates rehabilitation and long-term care facilities under the direction of the Archdiocese of New York, its 7th nursing home, ArchCare at Terence Cardinal Cook has gone live on Interactant completing the system-wide implementation process.
Interactant, HCS’ premier software package, is a web-based, centralized architecture solution. It offers a complete suite of applications for clinical, financial, EHR and revenue cycle management for multi-site long-term care facilities, specialty hospitals and outpatient facilities. According to Mitze Amoroso, ArchCare’s VP of Information Technology and Chief Information Officer, HCS and Interactant were chosen following a comprehensive selection process conducted by financial, clinical, IT and upper level management representatives. “We created a robust needs analysis document that listed all of our requirements across the spectrum, from general ledger, to fixed assets, to billing, to census: we had hundreds of pages that were sent out electronically to the vendors as an RFP,” she said. The potential vendor pool was reduced from ten to four down to two. “We asked the final two vendors to create a HIPAA compliant billing file using our largest facility’s data,” explains Amoroso. HCS, successfully completing this last task, won the business. Since signing the original contract and starting to move each of ArchCare’s facilities onto the system, Amoroso points to the stability of the software and the support provided by HCS as highlights of the relationship.
“We are using HCS for our financial applications: census, billing, A/R, general ledger, accounts payable and resident trust. The system is stable, it doesn’t go down: from an IBM platform perspective it does everything it is supposed to do,” says Amoroso.
It is, however, HCS’s custom support that gets the highest marks from Amoroso. “One of the things that I find in working in IT is anyone can create and develop a screen that works, but after it’s up and operational, what kind of support are you going to get?” She asks. “HCS’s support is top notch. I have called them off hours and they are always responsive and always there to help. From a support perspective they really are wonderful. You know I can’t say enough about their team, it is really, really strong.”
“It is gratifying to hear these comments,” said Morgan Fahey, Vice President, Enterprise Solutions. “HCS differentiates itself from the competition with an integrated robust system and a flexible approach that delivers the best support to achieve our clients specific technology goals.”
ArchCare is a non-profit healthcare organization guided by the Archdiocese of New York’s century-old heritage in serving the sick and the frail in Greater New York. The mission of ArchCare is to foster and provide faith-based holistic care to frail and vulnerable people unable to fully care for themselves. Through shared commitments, ArchCare seeks to improve the quality of the lives of those individuals and their families. www.archcare.org
About Health Care Software, Inc.
HCS has been exclusively dedicated to information technology for healthcare providers since 1969. The HCS product, Interactant, is a series of integrated clinical and healthcare financial systems meeting the needs of facilities across the continuum of care. To learn more about Interactant, visit www.hcsinteractant.com or call (800) 524-1038.
HCS provides an integrated clinical and financial IT platform to LTACH, senior living, and behavioral health facilities. Since 1969 the HCS Interactant® platform has been delivering enterprise-wide and easy-to-adopt solutions for revenue cycle management, financial reporting, electronic medical records, mobile technology, and business intelligence.